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Patient retention

Make the most of our insights and expertise

To maximise retention, you need to know what motivates and deters patients who are eligible for your study or already taking part.

Our behavioural science experts use patient insights to inform bespoke patient retention strategies that keep dropout rates to a minimum, whether it’s through optimising the study design or patient experience.

Part 1

Identify patient barriers to participation

Inconvenient location

Condition not improving

Schedule conflicts


Financial constraints


Fear and

Lack of appreciation

Personal/family maters

Physically unable

Refusal to comply

Misunderstood expectations

Part 2

Co-create motivating collateral and implement patient engagement technology solutions


Recognition items

Digital support tools

Patient portals

Patient experience surveys

Site engagement support


See the stats

Client:  Emerging biopharmaceutical company

Indication:  Type 2 Diabetes

How COUCH Health rescued a phase III clinical trial

Get in touch to discover how we can help you boost study retention rates
COUCH Health patient engagement agency


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