USE THE VOICE OF PATIENTS TO ENHANCE STUDY ENGAGEMENT AND EXPERIENCES

We get you important patient insights through expertly crafted patient studies and surveys, and guide you in taking action

Despite the growing evidence of the benefits and need to involve patients in creating clinical study experiences, over a third of sponsors still don’t solicit any feedback from patients. And companies are still failing to prioritise patient engagement initiatives and the integration of patient perspectives.

 

Clearly there is a disconnect between the recognised need for elevated patient engagement and

the steps taken to implement the necessary processes.

Increasing the level of patient engagement in your clinical design requires budget, conducting institutional and ethics reviews, establishing teams to lead patient experience and engagement activities, and much more.

 

Building a framework that can support an engagement process requires cross-stakeholder collaboration, which can be a time-consuming and exhaustive process. It’s understandably difficult for sponsors to know where to begin. But that’s where we come in.

YOUR PATIENT ENGAGEMENT CHALLENGES

Innovative ways to improve partnerships with patients

We find innovative and relevant ways to engage with and glean insights from patients to improve the experience for both participants and sites. From a wide variety of patient survey solutions to analysis and medical writing, we give you access to real-world data and patient reported outcomes, and guide you into leveraging them for better and faster enrolment and retention.

Dyad, triad and focus groups

Opening the opportunity for discussion on different study experiences, in-person or remotely

Individual interviews

Pre, during and post clinical study; in-person or remotely

PATIENT RESEARCH SERVICES WE OFFER INCLUDE:

Ethnography

Early immersive research into the lives, culture and situation, virtually or in-person

Advisory board

In-person and virtual, with specialists and patients

Moderated online communities

Interactive discussion among participants and a moderator

Embedded patient devices

Informing HCPs of patients' vital signs

Co-creation sessions

Bringing HCPs, sponsors and patients together to ensure the patient voice is heard throughout the design of the clinical study

Patient surveys

To gain feedback and insight to guide the design of clinical studies

Lexicon and dialogue analysis

Online, social media, forum searches and analysis to uncover extreme opinions

Social media listening

Wider, detailed audience analysis for deeper insight into personality, opinions and interests

Patient journey modelling

Helping patients to understand the clinical study process step-by-step

Mock study simulations

To gain insight into what can be improved for the real clinical study

Patient videos

To inform potential patients on what to expect from clinical studies, the benefits of clinical studies, and to hear others' experiences to encourage recruitment pre-study, during studies, to increase engagement, and post-study to gain feedback

The benefits of patient involvement:

Relevant and

useful recruitment

strategy

Thoughtful and

considered retention

initiatives

Direct access

to important

patient data

Stronger,

successful clinical

study designs

The pressure is on to be more patient-centric in order to recruit patients onto clinical studies, and improve clinical study experiences so they want to keep taking part. To remain human-focussed, the patient voice needs to be incorporated into every part of a clinical study.

 

At COUCH Health, we have the tools to not only glean the insight you need, but guide you in implementing it too. Get in touch to see how we can help you get the knowledge you need.

PUT PATIENT CENTRICITY INTO PRACTICE

COUCH Health Communications logo – white