We are a patient engagement agency committed to making clinical trial experiences human
COUCH Health is a collection of expert patient and site strategists, diversity and inclusion specialists, behavioural scientists, community engagement specialists, copywriters, digital marketers, designers and developers committed to improving clinical trial experiences.
With over 15 years’ experience in clinical research, we innovate clinical trial experiences by continually challenging the norm. We lead the way by using our human-centric approach to consistently deliver results, whether it’s in patient insights, recruitment, retention or site management. We are COUCH Health.
Despite curiosity-driven science and huge leaps in technology, the industry still faces challenges today
86
%
An estimated 86%
of clinical trials fail to meet recruitment targets every year
8
$
m
Study delays
cost sponsors up to $8 million every day
3
in
1
Nearly 1 in 3 patients drop out of clinical trials
80
%
More than 80% of genome-wide association studies have only included individuals of European descent
We’re determined to change these statistics with our expert-led clinical trial and patient engagement solutions.
Patient insights
Real insights from real patients are the driving force behind everything we do. Our solutions mean that together, we can understand the patient voice, boost patient recruitment and retention, and ultimately maximise the chances of your study being a success.
Why we are good at what we do
The COUCH Health team are passionate experts, dedicated to and experienced in getting the best results for our clients.
The combination of talent, the latest technology and our service infrastructure allows us to work efficiently and with transparency.
start
We exist to support you and your study...
Patient insights
Diversity, recruitment and retention feasibility
Patient recruitment strategy
Follow-up via nurse-led
call centre
Advertise the study
Create promotional tools
Launch retention platform
Engage and motivate
Study completion
...from start to finish.
patient randomised
finish
Who we partner with
Biopharma
Efficient processes are more important than ever to increase patient recruitment and retention
Medical device companies
Staying up to date with regulations can be demanding while running efficient medical device trials
CROs
Meeting clinical trial targets is challenging without the right strategy, and requires constant innovation
Our work
Diverse representation in clinical trials achieved in 3 months
6-month timeframe to rescue delayed study
Patient dropout rate reduced by half
