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We make
clinical trials
human

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We are a patient engagement agency committed to making clinical trial experiences human

Check out our showreel

In a hurry?

COUCH Health is a collection of expert patient and site strategists, diversity and inclusion specialists, behavioural scientists, community engagement specialists, copywriters, digital marketers, designers and developers committed to improving clinical trial experiences. 

With over 15 years’ experience in clinical research, we innovate clinical trial experiences by continually challenging the norm. We lead the way by using our human-centric approach to consistently deliver results, whether it’s in patient insights, recruitment, retention or site management.  We are COUCH Health.

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Despite curiosity-driven science and huge leaps in technology, the industry still faces challenges today 

86

%

An estimated 86%
of clinical trials fail to meet recruitment targets every year

8

$

m

Study delays
cost sponsors up to $8 million every day

3

in

1

Nearly 1 in 3 patients drop out of clinical trials

80

%

More than 80% of genome-wide association studies have only included individuals of European descent

We’re determined to change these statistics with our expert-led clinical trial and patient engagement solutions.

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Patient insights

Real insights from real patients are the driving force behind everything we do. Our solutions mean that together, we can understand the patient voice, boost patient recruitment and retention, and ultimately maximise the chances of your study being a success.

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Why we are good at what we do

The COUCH Health team are passionate experts, dedicated to and experienced in getting the best results for our clients.

Meet the team 

 

The combination of talent, the latest technology and our service infrastructure allows us to work efficiently and with transparency.

start
We exist to support you and your study...

Patient insights

Diversity, recruitment and retention feasibility

Patient recruitment strategy

Follow-up via nurse-led
call centre

Advertise the study

Create promotional tools

Launch retention platform

Engage and motivate

Study completion

...from start to finish.
patient randomised
Patients randomised with patient engagement
Randomised patient engagement solutions
finish
Patient engagement journey start
Study completion with patient engagement
Patient insights for patient engagement
Diversity in patient engagement journeys
Patient recruitment strategies for patient engagement
Patient engagement promotional materials
Patient engagement advertising
Patient engagement patient retention platforms
Use patient engagement to engage and motivate patients
Patient insights for patient engagement

Who we partner with

Biopharma

Efficient processes are more important than ever to increase patient recruitment and retention

Medical device companies

Staying up to date with regulations can be demanding while running efficient medical device trials 

CROs

Meeting clinical trial targets is challenging without the right strategy, and requires constant innovation  

Our work

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Diverse representation in clinical trials achieved in 3 months

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6-month timeframe to rescue delayed study

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Patient dropout rate reduced by half

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Chat to us today to see how we can help improve the experience of your clinical trial